Terms of Service

1. Agreement

These Terms of Service govern your access to and use of the Rekava platform. By creating an account or using the service, you agree to these terms on behalf of your business.

2. Accounts

You must provide accurate information and keep your login credentials secure. You are responsible for all activity under your account and for the actions of team members you invite.

You must be authorised to act for the business you register, and the business and its users must be at least 18 years old.

3. Acceptable use

You agree to use Rekava only for lawful business purposes. You may not upload unlawful content, attempt to breach security or access other businesses' data, disrupt the service, or use it to facilitate fraud or money laundering.

4. Plans, billing & trials

Rekava offers subscription plans billed per 30-day period in Ghana Cedis. New businesses receive a free trial; after it ends, continued access requires an active plan.

Plan payments are processed through Paystack. Fees are non-refundable except where required by law. We may change plan pricing with reasonable notice to account holders.

5. Payments processed through Rekava

Rekava is software that helps you record, reconcile, and request payments. Payment processing itself is performed by Paystack and the underlying banks and Mobile Money providers, subject to their own terms.

Rekava is not a bank, is not a money transmitter, and does not hold customer funds. You are responsible for the accuracy of the invoices and records you create.

6. Your data

You own the business records you put into Rekava. We process them only to provide the service, as described in the Privacy Policy. You can export your data at any time from Settings.

7. Availability & changes

We work to keep Rekava available and reliable but do not guarantee uninterrupted service. We may add, change, or remove features, and will give notice of material changes where practical.

8. Liability

The service is provided “as is”. To the maximum extent permitted by law, Rekava is not liable for indirect or consequential losses. Our total liability for any claim is limited to the fees you paid in the three months before the claim.

You remain responsible for your own financial decisions, tax obligations, and regulatory compliance.

9. Termination

You may close your account at any time. We may suspend or terminate access for breach of these terms or non-payment. On termination, you may export your data before it is deleted as described in the Privacy Policy.

10. Governing law & contact

These terms are governed by the laws of the Republic of Ghana. Questions: legal@rekava.africa.